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Strategy

Metric Overload Paralysis

The Problem

Measuring everything or nothing. Three failure modes teams fall into: (1) Measure nothing—vibes and hopes guide decisions (2) Measure vanity metrics that don't change behavior—"we built 50 dashboards!" (3) Measure so much you have metric overload—37 metrics in a dashboard nobody can remember. The irony? Teams working on large-scale data transformation are VERY RARELY data-driven about themselves. If our data/analytics teams aren't data-driven, what hope does the rest of the organization have? Zero.

The Principle

HALO METRICS OVER METRIC SPAM: Measure just 3-5 metrics that have a SIGNIFICANT halo effect on how you operate. Metrics that are grounded in quarterly goals. Metrics that tell you the good, bad, AND u...

Action Steps

1.Step 1 content...

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